Privacy notice

Data controller

Concetta Guerriero, owner of the holiday home “Il Balconcino in Piazza”, Via Roma 4, 83030 Prata di Principato Ultra (AV). You can write to the controller using the details on the Contact page.

What data we collect

Through the booking request form we collect: full name, email address, phone number (if provided), dates of stay, number of guests, your message, the chosen language, IP address and the date of consent. On arrival, as required by Italian law (art. 109 TULPS), we collect the identity document details of all guests for reporting to the police.

Why we use it

To answer your request, manage the booking and your stay, comply with legal obligations (guest registration, tax and statistical duties) and, where necessary, protect our rights.

Legal basis

Pre-contractual steps taken at your request and performance of the accommodation contract (art. 6.1.b GDPR); compliance with legal obligations (art. 6.1.c) for data required by the authorities. The consent you give in the form confirms that you have read this notice.

How long we keep it

Request data is kept for 24 months after the last contact; data required by law for the period set by the relevant rules (for example tax records for 10 years).

Who we share it with

Public security authorities (Alloggiati Web portal) and the bodies provided for by law; the technical providers that help us run the website and email, appointed as data processors. The site is hosted on an OVH server in France: no data is transferred outside the European Union.

Cookies

This site only uses a technical session cookie, required for the form to work. We use no tracking cookies, third-party analytics or advertising pixels; the map is provided by OpenStreetMap and YouTube videos load only on your request in cookie-free mode.

Your rights

You may at any time request access to your data, rectification, erasure, restriction of processing, portability, and object to processing (arts. 15–22 GDPR) by writing to the controller. You also have the right to lodge a complaint with the Italian Data Protection Authority (www.garanteprivacy.it).

Provision of data

The data marked as required in the form is necessary to answer your request; without it we cannot handle it. Phone number and message are optional.